Service Enhancement Officer, Student Records & Examinations Officer

Specific Purpose Whole Time Post (anticipated duration 12 months)

UCC wishes to appoint an experienced Administrator within the Student Records and Examinations Office.  Reporting to a member of the Student Records and Examinations Office management team, the Administrative Assistant will work with the current Student Records and Examinations Office team to manage the activities of the office across the student lifecycle from registration through to graduation.  The post holder will work extensively with Student Record Systems to enable registration, examination and conferring processes while also ensuring the integrity of the academic transcript. In particular, this role will work closely with Disability Support Services to provide a designated point of contact for all Disability Support registered student queries across the registration and examination functions

The successful candidate will have strong IT skills and experience in working with large databases/record systems including record management. They will have proven administrative experience, experience in liaison with multiple stakeholders and demonstrate an ability to work in a multi-faceted and dynamic working environment in adherence to strict deadlines.

Please note that Garda vetting and/or an international police clearance check may form part of the selection process.

For an information package including full details of the post, selection criteria and application process see https://ore.ucc.ie/.   The University, at its discretion, may undertake to make an additional appointment(s) from this competition following the conclusion of the process.

Informal enquiries can be made in confidence to Eleanor Fitzgerald, Head of Student Records and Examinations Office, Email: e.fitzgerald@ucc.ie. For further information on Student Records and Examination please visit: https://www.ucc.ie/en/student-records/

University College Cork is committed to being a fully inclusive global university which actively recruits, supports and retains colleagues from all sectors of society. Equality, Diversity and Inclusion (EDI) are core values under our UCC Strategic Plan 2023-2028. UCC holds a Silver Athena SWAN award  in recognition of our commitment to advancing equality in higher education. We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of age, care-giving status, disability, ethnicity, gender and/or gender identity or expression status, nationality, marital status/civil partnership, pregnancy and maternity, race, religion/creed, and/or sexual orientation. We are committed to supporting all staff through flexible working schemes, family-friendly policies, training and development, and staff networks. We value the enrichment that comes from a diverse community and seek to promote equality, prevent discrimination and protect the human rights of each individual in line with equality legislation. We encourage applicants to consult our Dignity and Respect Policy and learn more about our EDI related initiatives .

Appointment may be made on the Admin V Salary Scale:  €51,307 - €62,926 (Scale B) / €49,070 - €59,893 (Scale A).

Salary placement on appointment will be in accordance with public sector pay policy.

We encourage you to reach out to us directly should you require assistance or reasonable accommodation during the recruitment process.

Please note interviews will be conducted either online via Microsoft Teams or in person in the first instance. Candidates may also be required to attend interviews in person if an interview takes place online. Candidates will be notified as appropriate.